O Provider of Digital Wallets
Hardware Wallets Australia is an local Australian business. We provide businesses, corporations and end users with cryptocurrency (digital asset) hardware wallets. We are authorised resellers of both Ledger and Trezor Wallets – two of the leading hardware wallet manufacturers in the world. Buy LEDGER Wallet Nano S and TREZOR Bitcoin Wallet today and let us help you transition from traditional banking into the exciting world of blockchain.
LEDGER NANO S
Ledger leverages encrypted chips technology to build security solutions for cryptocurrencies and blockchains. Hardware Wallets for consumers, Hardware Security Modules for enterprises and Hardware Oracles for the IoT world.
TREZOR Bitcoin Wallet
The most trusted and secure way to store your bitcoins. Isolate your private keys into the safety of TREZOR and enjoy Bitcoin without risk. The best protection at no cost to your convenience
Frequently Asked Questions
Have a frequently asked question, we may have an answer below. Cant find what you are looking for, send us an email using the Email Sales form below.
Kindly note we currently cannot provide Technical Support. All technical support request must start direct with our partner support centre sites. All our partner support centres sites are documented extremely well and you will be able to resolve most of your common issues without even having to resort to opening a support ticket.
You are encouraged to use the support centres to look for solutions before opening an email support ticket.
Full tracking gives you full insight to when you order has been packed, pickup by Australia Post, in-transit, out for delivery and delivered.
Same-day shipping guarantee applies to orders placed before 2PM AEST. Orders placed after this time are best effort.
Delivery times are as follows;
Australia Wide Next Business Day : 1 business days.
Australia Wide Express : 2-5 business days.
You will know if your order will be sent as Express or Next Business Day when you enter your full shipping address.
Haven’t Received Your Order Yet?
Before you contact our team, please use the very easy tracking tools we have developed that allow you to follow your order as your parcel moves through the Australia Postal Network.
All email notifications will be sent from [email protected] Again, please allow 1 business day for processing and 1 extra day outside the above quoted delivery times before contacting our sales team.
Always provide your order confirmation email from [email protected] when contacting our sales team.
Change of Mind unit must be returned within 7 days, and in its original packaging.
A 10% administration fee will apply for change of mind. You also agree you will be responsible for the safe return of your unit at your own expense.
Backorder we cannot offer returns, or refunds on pre-order or backorder terms, unless the device is faulty. You agree and understand that estimated shipping times are exactly that. While we make all effort to provide extremely accurate estimated shipping dates, these are estimates and beyond our scope of control. You agree and understand Hardware Wallets Australia and its partners will not be held accountable for any losses incurred due to delays and delays do not constitute grounds for refund or any further discounts.
Cooling Off Period for backorders. You have until 11:59pm on the same day you placed your order to request a full refund after which we will not accept cancellations or requests for refunds, or exchanges in any circumstances.
More information about your rights as a consumer, is available at the Australian Consumer Law website.